Frequently Asked Questions
Shipping and Order Processing
- Local Orders
Normally 2-4 days upon order confirmation via Ninja Van. They deliver everyday except Sundays and Public Holidays.
- International Orders
According to DHL Express:
Please keep in mind that delivery times can vary depending on the product/service chosen and origin/destination relation; from 2-3 days for neighboring countries and up to 20 days for countries with long distances.
Please also keep in mind that – depending on the product/service chosen – the shipment will normally be handed over to the respective local postal company in your country for final delivery to you.
You will receive a dispatch confirmation email with the tracking details once your order has been shipped
We accept Credit Card (Mastercard, Visa, Discover and American Express) payments via PayPal.
Yes. We accept same day order collection. Please call us through our WhatsApp number (+65 80308893) to schedule the timing of your pick-up at our shop.
Our store is located at 3 Coleman Street, #02-25, Peninsula Shopping Centre, Singapore 179804. We are open:
- Mon-Thu: 2:00pm-7:00pm
- Fri-Sat: 1:00pm-8:00pm
- Sun: 1:00pm-6:00pm
- Local Orders
Flat rate is $4.00 and free shipping for orders above $80.00.
- International Orders
All delivery fees for countries outside Singapore is calculated by our courier, DHL Express. Any customs or import duties are charged once the parcel reaches its destination country
Return and Refund Policy
All sales are final. No return/exchange/refund are accepted.