Frequently Asked Questions

Shipping and Order Processing

  • Local Orders
  • Normally 2-4 days upon order confirmation via Ninja Van. They deliver every day except Weekends and Public Holidays.
  • International Orders

For now, we don’t cover international shipping yet. 

You will receive a dispatch confirmation email with the tracking details once your order has been shipped

We accept credit cards Or Paynow for online orders or WhatsApp orders.

No. 101MODE operates online only and does not have a physical retail store. All orders are handled online.

Please call us through our WhatsApp number (+65 80308893) for more info.

Return and Refund Policy

All sales are final. No return/exchange/refund are accepted.