Frequently Asked Questions

Shipping and Order Processing

  • Local Orders

Normally 2-4 days upon order confirmation via Ninja Van. They deliver everyday except Sundays and Public Holidays.

  • International Orders

According to DHL Express:

Please keep in mind that delivery times can vary depending on the product/service chosen and origin/destination relation; from 2-3 days for neighboring countries and up to 20 days for countries with long distances.

Please also keep in mind that – depending on the product/service chosen – the shipment will normally be handed over to the respective local postal company in your country for final delivery to you.

You will receive a dispatch confirmation email with the tracking details once your order has been shipped

We accept Credit Card (Mastercard, Visa, Discover and American Express) payments via PayPal.

Yes. We accept same day order collection. Please call us through our WhatsApp number (+65 80308893) to schedule the timing of your pick-up at our shop. 

Our store is located at 3 Coleman Street, #02-25, Peninsula Shopping Centre, Singapore 179804. We are open:

  • Mon-Thu: 2:00pm-7:00pm
  • Fri-Sat: 1:00pm-8:00pm
  • Sun: 1:00pm-6:00pm
  • Local Orders

Flat rate is $4.00 and free shipping for orders above $80.00.

  • International Orders

All delivery fees for countries outside Singapore is calculated by our courier, DHL Express. Any customs or import duties are charged once the parcel reaches its destination country

Return and Refund Policy

All sales are final. No return/exchange/refund are accepted.